Vertical Expertise
Horizontal Expertise
- Automotive
- Arts & Entertainment
- Business & Professional Services
- Cements
- Clothing & Accessories
- Computers & Electronics
- Steel
- Security & Automation
- Real Estate
- Publishing House & Printing
| LANGUAGES | : | PHP4+ | PHP5+ | |
| FRAMEWORKS | : | JavaScript | Zend Framework | Symfony CodeIgniter | CakePHP | Fusebox | Yii | |
| LIBRARIES | : | PEAR | Smarty | Doctrine | |
| TECHNOLOGIES | : | Ajax | XSL | XML-RPC Prototype | jQuery | ExtJS | YahooUI | Dojo | MooTools | Google AJAX API | |
| DATABASES | : | MySQL 4+ | MySQL 5+ | PostgreSQL | Oracle | |
| OS | : | Linux | Windows | |
| OPEN SOURCE | : | Drupal | Magento | OpenX | phpBB | TinyMCE | Joomla | Wordpress | OsCommerce | Prestashop | |
| WEB APPLICATIONS | : | MVC Framwork | ASP .NET | |
| WEB SERVICES | : | ASP .NET | WCF Services | REST | SOAP | JSON | |
| DATA ACCESS | : | ADO .NET | LINQ | Entity Framework | |
| DISTRIBUTED APPS | : | Enterprise Services | .NET Remoting | |
| DESKTOP | : | Windows Forms | WPF | |
| PRODUCTS | : | SharePoint | |
| DESIGNING | : | Adobe Flex | Adobe Flash | Adobe Photoshop | Adobe Illustrator | CorelDRAW | |
| HTML / CSS | : | HTML | HTML 5 | XHTML | CSS | CSS 3 | |
| AJAX / JQUERY | : | Ajax Application | Jquery Application | |
| SOCIAL NETWORKING APPS | : | Facebook | Twitter | Linkedin | |
With the highly changing buying behaviour of customers, corporate CRM strategies have to be established in a to ensure customer satisfaction. The advancement of World Wide Web has bought about a change in the way products are sold, the use of portable devices like mobiles & tablets ensure that information has to be accessible in each & every medium.
IIPL’s CRM specific domain and technical expertise gears us to develop CRM solutions catering to client's requirements and specific business objectives.
Our experts will assist you to understand & select the appropriate components of the CRM system that are must for your organization:
- Prospects/Lead Management
- Contacts Management
- Account Management
- Sales/Marketing Campaign Building
- Team Management
- Project Planning & Management
- Process Based Document Management
- Catalogue Management
- Collaboration Strategies
- Customer Support Extensions
- Data Analysis
- Multi-level Reporting
We will exhibit you through all the phases of the solution execution :
- Problem Identification
- Requirements Definition
- CRM Strategy Planning
- Business Processes Modeling & Streamlining
- Technical Architecture Design
- GUI Design and Usability Modeling>
- 3rd Party Software Selection and Integration
- Change Management
- Testing
- Deployment
- Legacy Applications Data Migration/Integration
Let's take a look at the pros that a CRM system can bring to your organization :
- Shared or distributed data
- Cost reduction
We believe in making the customer your partner in your business, rather than just a subject. - Better Customer Service
All data concerning interactions with customers is centralized. This avoids asking the customer same questions ‘n’ no. Of times to understand his problem. - Increased Customer Satisfaction
- Better Customer Retention
- More repeat business
- More new business
If you are delivering a genuine & authentic customer experience, this will grow the seeds of word of mouth marketing, which will bring forth more new business. - More Profit!
